Effective monitoring requires knowledge of the industry and specific knowledge of widely accepted protocols. Four classes have been developed to provide a deep understanding. Classes can be taught on-site or remotely.
Audience:
- Resellers/MSP’s exploring monitoring in the medical imaging environment
- Resellers/MSP’s already in clinical environments wanting to expand their monitoring
- Internal IT department wanting to better understand the environment
Goal:
- Increased general knowledge of the environment. You can’t monitor it if you don’t understand it!
Topics:
- Monitoring challenges
- Characteristics of medical imaging
- Imaging within a clinical setting
- Data storage and sizes
- Hours and staffing
- Expensive equipment and labor
- High cost of downtime
- World-wide standards
- Hard to quickly determine root causes
- Lack of documentation
- Concept of current study and priors
- Typical workflow (simplified)
Current and future trends
Audience:
- Resellers/MSP’s exploring monitoring in the medical imaging environment
- Resellers/MSP’s already in clinical environments wanting to expand their monitoring
- Internal IT department wanting to better understand the environment
Goals:
- Understanding of complex workflows
- Understanding of modalities, DICOM, HL7
- New protocols
Topics:
- Workflow (expanded)
- Modalities
- DICOM
- HL7
- DICOM & HL7 evolution - DICOMweb and FHIR
- Common terms
Audience:
- Resellers/MSP’s exploring monitoring in the medical imaging environment
- Resellers/MSP’s already in clinical environments wanting to expand their monitoring
- Internal IT department wanting to better understand the environment
Goals:
- Understanding hardware components
- Understand how voice recognition has changed the industry
- Understand image storage
- Understand how AI and 3D technologies are connected
- Typical functions found in a medical imaging department
Topics:
- Servers / Virtual Servers
- Thin clients / zero clients
- Reading workstations
- Mammo reading workstation
- Reading from home / reading remotely
- Data sharing solutions
- Voice recognition
- PACS
- Vendor Neutral Archive
- Artificial Intelligence (AI)
- 3D image capture
- 3D imaging post processing
- 3D printing
- Mammography
- Typical functions that have monitoring implications
- Nighthawk Service
- Patient scheduling
- Medical imaging staff scheduling
- Reporting results
- Billing
- Analytics
- Credentialing
- Compliance
- Governance
- HR and Accounting
- Software Development
Audience:
- Resellers/MSP’s ready to begin or expand their monitoring
Goals:
- Actionable solution plan to conduct an implementation
Topics: solution
- Start with a plan (Solution Plan Top Level Tasks)
- Detailed review of solution plan
- Detailed review of discovery spreadsheet
- Gotchas
- Configuration testing suggestions
- Other Applications
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